The hotel has a charming vintage feel, and the serene lobby features a lovely waterfall and traditional Japanese garden, making it a delightful place to relax. Accessibility was ample, though the bathroom could be a bit high for seniors.

Bathroom entry could be lowered for easier access.

proximity to Nijojo-Mae station, location near Nijo Castle, on-site 7-11 vending machines

Rooms appear dated and need modernization!!! Poor internet connectivity diminishes the experience!!! The pool area is not just neglected but also overpriced for what it offers!!!

Great Location! Excellent Services!

This hotel offers an amazing stay with a prime location near Nijo Castle, perfect for exploring Kyoto. The shuttle service to the station is very convenient. I enjoyed a comfy room with a great view. The staff were friendly and efficient, enhancing the experience. Breakfast had delicious Japanese and Western options.

I enjoyed my stay in a Beautiful Twin Room Castle View. The serene lobby and beautiful garden. The bathroom entry felt high for easy access. I appreciated the vintage charm and amazing views from my room.

Location is great across from Nijo Castle. Shuttle service to Kyoto Station eases travel around the city. I enjoyed the breakfast, filled with quality options and a mix of Western and Japanese dishes. The lobby has a pleasant vintage feel, decorated beautifully with a traditional Japanese garden. However, the room I initially received was not clean, with dust and a moldy bathroom. After complaining, I moved to a newly renovated room that still had some cleanliness issues. The elevators also had dust, which was disappointing for a supposedly upscale hotel. The pool area was in bad condition with rust stains and missing tiles. Dinner options at the hotel were overpriced and not very appealing. Overall, staff tried to help but lacked attention to detail in room maintenance.

I stayed in a Deluxe Double Room and the view was nice, but the room felt a bit dated. The bed was comfy enough, but I expected a bit more modern amenities. The bathroom was fine, but nothing stood out. It had decent toiletries, though. Overall, it just didn't wow me like I hoped it would.

my stay exceeded expectations compared to previous trips in kyoto. the staff were incredibly attentive, providing exceptional service and making my experience memorable. the complimentary shuttle to the station was also a great bonus.

room needed some upgrades.

The hotel features a serene lobby with a beautiful waterfall and a traditional Japanese garden, creating a peaceful atmosphere. The staff were exceptionally courteous, making every effort to ensure my comfort during my stay.

Bathroom entry could be improved for easier access.

The hotel has a vintage charm that I appreciated, especially the beautiful lobby with its traditional Japanese garden and waterfall. The location makes it easy to explore nearby attractions like Nijo Castle, just a short walk away. However, the room was quite outdated, and the carpet felt old and stained, which detracted from the experience.

Great location and nice food, but staff were often unsure how to help.

A Unique Space with Room for Improvement

Spacious room, but furnishings show their age. Enjoyed the delightful breakfast selections, especially the local options, which are a better value. Perfect for families, but make sure to use the free shuttle to minimize walking time! Friendly concierge made dining reservations effortless.

delightful stay with attentive staff and a stunning waterfall view

Exceptional service with friendly staff, great breakfast!

Great location and convenient shuttle service

The location is fantastic, right next to Nijo Castle and a short walk to the subway. The shuttle service to the train station was incredibly convenient, making our travels around Kyoto much easier. However, the room could use some updates, particularly the bathroom, which felt a bit worn and not as clean as I would have liked.

Great waterfall view!